Corrections Policy

Our commitment to accuracy and transparency in correcting errors

Our Commitment to Accuracy

The World Signal is committed to accurate, fair, and comprehensive reporting. We take our responsibility to provide reliable information seriously, and we recognize that maintaining reader trust requires both diligent fact-checking and a willingness to acknowledge and correct our mistakes promptly and transparently.

We view corrections not as failures but as opportunities to fulfill our commitment to accuracy and to strengthen our relationship with our audience. Our corrections policy reflects our belief that accountability is an essential element of journalistic integrity.

Types of Corrections

We recognize that errors vary in significance and impact. Our corrections generally fall into these categories:

  • Major corrections: Significant factual errors that materially affect the understanding of a story, including inaccurate statements about central facts, misidentifications, or substantive misquotations.
  • Minor corrections: Errors that do not significantly impact the substance of a story, such as misspellings of names, incorrect dates, or small factual inaccuracies.
  • Clarifications: Additional context or information needed to prevent misunderstanding, even when the original content was not technically incorrect.
  • Updates: New information that develops after publication that significantly enhances or changes the original story.

Each type of correction is handled with appropriate care and transparency, with the goal of ensuring our readers have the most accurate information possible.

How We Handle Corrections

When an error is identified, we act with both speed and care. We promptly correct the error in the original article and append a correction notice that clearly explains what was incorrect and how it has been fixed. The correction includes the date and time it was made, ensuring transparency about when the information was updated.

We maintain the original publication date of articles to preserve the chronological record, while ensuring that corrections are prominently displayed. For significant errors, we may take additional steps to ensure that readers who saw the incorrect information are made aware of the correction.

Correction Format

Our corrections follow a consistent format to ensure clarity and transparency. A typical correction appears as follows:

Correction: [Date, Time] - A previous version of this article stated [incorrect information]. It has been corrected to show [correct information].

This format clearly identifies what was incorrect and provides the accurate information, allowing readers to understand precisely what has changed. For more complex corrections, we provide additional explanation as needed.

Social Media Corrections

We recognize that errors can spread quickly through social media platforms, requiring specific correction strategies. Our approach to social media corrections includes:

  • Deleting incorrect tweets and posting corrections with links to the corrected article
  • Updating original posts on platforms that allow editing, such as Facebook, with a clear correction notice
  • Sharing correction notices across all relevant platforms where the original story was distributed
  • Ensuring corrections reach the same audience that may have seen the original error

We make every effort to ensure that our corrections travel as far as our mistakes, recognizing the unique challenges of correcting information in the social media environment.

Reporting Errors

We encourage our readers to help us maintain accuracy by reporting potential errors. Reader feedback is an essential part of our correction process, and we take all error reports seriously. We investigate each report thoroughly, consulting with reporters, editors, and subject matter experts as needed to determine whether a correction is warranted.

To report an error, readers can email our corrections team directly, contact the reporter or editor, or use our corrections form. We appreciate specific details about the error and any supporting evidence that might help us in our verification process.

Corrections Archive

We maintain a searchable database of corrections as part of our commitment to transparency and accountability. This archive allows us to track our accuracy over time, identify patterns that might indicate systemic issues, and demonstrate our commitment to correcting errors.

The corrections archive is publicly accessible, reflecting our belief that transparency about our mistakes is as important as transparency about our reporting methods. We use insights from this archive to improve our reporting and fact-checking processes.

Submit a Correction

To report an error or request a correction, please contact us at [email protected]. When submitting a correction request, please include:

  • The article URL or title
  • A description of the error
  • Any supporting evidence
  • Your contact information

We review all correction requests promptly and will notify you when we've made a determination about whether a correction is warranted. We appreciate your help in ensuring our reporting is as accurate as possible.

Training and Prevention

We believe that the best correction is one that never needs to be made. To minimize errors, we maintain rigorous fact-checking processes, provide ongoing training for our staff, and regularly review patterns in our corrections to identify areas for improvement.

Our newsroom culture emphasizes accuracy over speed, and we encourage our journalists to take the time needed to verify information thoroughly. We regularly update our editorial guidelines based on lessons learned from our corrections, creating a continuous improvement cycle that strengthens our journalism.